Segment guide

Referral partners

A guide for accountants, bookkeepers, church administrators and community partners introducing clients to Nasara.

ConsentHandoffChecklistSupport
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Who it's for

Who this guide is for

This guide is for partners who spot international payment needs but do not want to become the payment adviser or troubleshoot the route alone.

What to understand before you send

  • You should not hold client funds or present yourself as the regulated payment provider.
  • You should capture consent before sharing client details with Nasara.
  • Your role is to identify the need and pass a readiness summary.
  • The client still needs to understand authority, purpose, source of funds and recipient evidence.
  • Nasara can support the client with route clarity and evidence preparation.

What you’ll need

RequirementWhat this means in practice
Client consentClear permission to introduce the client to Nasara.
Payment summaryAmount, currency, destination, purpose and timing.
Customer typeChurch, charity, SME, importer/exporter or other documented business flow.
Evidence statusWhat documents exist and what is missing.
Contact routeBest person for Nasara to speak to and any urgency.
Worked examples

Find the payment closest to yours

Identify the type of payment and the evidence to prepare before relying on a quote or sending money.

ExampleWhat to prepare
Accountant sees importer paying overseas supplierPass supplier-payment checklist and introduce Nasara for route/evidence support.
Bookkeeper sees repeat contractor paymentsSummarise payment pattern, invoices, approval route and evidence gaps.
Church administrator asks about overseas mission supportCapture church structure, trustee contact, purpose and recipient relationship.
Community leader refers urgent relief paymentCapture purpose, amount, country, recipient type and what evidence exists.
Readiness checklist

Are you ready to send?

If most of this is unclear, pause before sending the payment and clarify the evidence first.

  • The client has agreed to be introduced.
  • The payment purpose is clear enough to describe.
  • The relevant decision maker is identified.
  • Known documents have been listed.
  • No one is asking the partner to hold funds or process the payment.
ReadyPurpose, authority, evidence and recipient are clear.
Needs workOne or two documents or approvals are missing.
High review riskSource, recipient or purpose cannot be explained.
Route & cost

Route and cost terms in plain English

Before choosing a bank, app or provider, check the whole route. The lowest visible fee may not mean the best outcome.

TermPlain-English meaning
Fixed feeThe upfront charge for sending the payment. It is only one part of the cost.
FX rate or marginThe exchange rate can matter more than the fixed fee, especially on larger payments.
OUR / SHA / BENSWIFT charge options. They affect whether the sender, recipient or both may bear charges.
Recipient deductionsIntermediary or recipient-bank charges can reduce what arrives.
Review questionsBanks and providers may ask for purpose, source of funds, recipient details or invoice evidence.

Questions to ask before sending

  • What is the all-in cost including fixed fee and FX rate?
  • What amount should arrive with the recipient?
  • Can charges be deducted by intermediary or recipient banks?
  • What documents could the provider ask for?
  • Who keeps the payment confirmation and evidence trail?
How Nasara helps

How Nasara helps

Nasara helps prepare a clearer payment file before money moves. Your provider or bank may still run its own checks.

  • Provide a compliant handoff checklist.
  • Speak directly with the client about evidence and route clarity.
  • Separate partner referral from payment execution.
  • Help the client prepare before a provider asks follow-up questions.

Get help preparing this payment.

Tell us about the transfer and we will help you prepare the evidence before money moves.

Important notes

Notes & official sources

This guide is a partner handoff aid. It is not a regulated payment service or legal advice.

This guide does not replace legal, tax, customs, charity governance or regulated payment advice. It is designed to help you prepare clearer information before discussing a transfer route. This is general information only. Nasara does not promise the cheapest route or guaranteed transfer release.